Patient Satisfaction Survey


How Are We Doing?

Please take a few minutes to fill out this survey on the timeliness and quality of the service you received today. St. Clair Physicians welcomes your feedback and your answers will be kept confidential. Thank you for your participation.

Physician Billing Service

Please tell us about your most recent experience with our Physician Billing Service by rating the following (5 = Outstanding, 4 = Above Average, 3 = Average, 2 = Poor & 1 = Very Poor):

5
4
3
2
1
N/A

Ability to reach an associate within a reasonable amount of time:

5
4
3
2
1
N/A

Associate's ability to explain things to you in a clear and concise manner:

5
4
3
2
1
N/A

Associate's ability to solve your problem:

5
4
3
2
1
N/A

Associate's taking time to answer your questions:

5
4
3
2
1
N/A

Associate's willingness to listen carefully to you:

5
4
3
2
1
N/A

Friendliness and courtesy of the associate:

5
4
3
2
1
N/A

Overall ease and convenience of the billing process:

5
4
3
2
1
N/A

Overall quality of the online bill pay service:

5
4
3
2
1
N/A

Your overall satisfaction with our Physician Billing Service:

5
4
3
2
1
N/A